The company adheres to the business philosophy of "market-oriented and customer-centric" in the process of pre-sales, sales, and after-sales, strictly demands itself, provides high-quality products and services to customers, and improves customer satisfaction.

       The company has established a customer service center to provide timely hotline services to customers, warmly and meticulously answering their various questions.

       After receiving a customer complaint, the company records the customer's complaint in detail in the customer complaint book, and then transfers it to the relevant department for processing, ensuring that the processing results are provided quickly and a satisfactory response is given to the customer.

       The marketing department conducts regular sampling surveys of customer satisfaction based on the "Customer Classification Table", conducting surveys in person and over the phone, or sending out a "Customer Satisfaction Survey Form" by letter, email, or fax to investigate customer satisfaction.